Schedule a Ride

FAQ

How do I book a ride?

You can book online by clicking on Schedule a Ride, or via our app, or by calling us directly at (802) 399-0404.

What areas do you serve?

We serve St. Albans, Franklin County, Smugglers’ Notch, and Burlington Airport.

Do you have child safety seats?

Yes! We have infant, forward-facing, and booster seats. Infant and forward-facing seats are $15 each; the booster seat is $7.50.

Do you offer grocery stops for Smugglers’ Notch guests?

Yes, we pick up groceries on the way from the airport, with a $10 stop fee.

What if my flight is delayed?

Rebook within 24 hours and there’s no cancellation fee. Also, be sure to share your flight number in advance and we'll keep an eye on your flight status.

What payment methods do you accept?

Cash in person, or credit card online.

Can I schedule recurring rides?

Yes! Book recurring rides online by setting your schedule.

What if I leave something in the vehicle?

Call us, and we’ll arrange a drop-off or meeting point.

Do you operate on holidays?

Yes, with a $25 holiday charge added to the fare.

Do you offer special event transportation?

Yes, for events like weddings or parties—just contact us. Call (802) 399-0404.

Can I bring my pet?

Yes! We are pet-friendly, including vet trips.

How do I know when my driver has arrived?

You get notifications: when confirmed, on the way (with tracking), and on arrival.

Do you have late-night surcharges?

Yes—between 4 PM and midnight, there’s a 37% surcharge. After midnight, it’s a $25 flat surcharge.

Do you have options for larger groups?

Yes, we have vehicles for up to six passengers and ample luggage space, including roof racks.

Do you assist passengers with limited mobility?

Passengers need to be able to enter and exit the vehicle on their own.